Leadership Development

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Trainers

Nearly every day I get an e-mail, call, post on LinkedIn, or other message about how our book, Beyond Drama, is helping people transcend the negative energy of drama. Here are my top ten tips from the book to promote a drama-free new year and propel you to higher levels of leadership effectiveness. Read More

Compassionate Accountability, Leadership, Leadership Communication, LOD, Team Leaders, Trainers

I've discovered three kinds of lies, and they aren't distinguished by what we tell others, or even by the severity of the untruth. They are determined by the myths we use to justify the lie. Learn about the three kinds of lies, the crimes they cause, and what you can do to change. Read More

Leadership, Leadership Communication, PCM, Team Leaders

Many people look, but don’t see, glance with a blind eye, or cast looks that miss the mark. Human beings need to be “seen,” and this seeing takes many forms. This holiday season I’m particularly passionate about what it means to see someone for who they are as a person. Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

Apathy is a powerful form of resistance because there is nothing to grasp onto, much like indifference is more dehumanizing than outright conflict. Apathy can leave supervisors, parents, spouses, and leaders pulling their hair out trying to figure out what to do. What is the antidote? Read More

Leadership, Leadership Communication, PCM, Team Leaders, Trainers

Each of us has our own baggage, our secret beliefs that work against the spirit of OK-ness. Did you know that every time you open your mouth you are revealing your secret, even without awareness? Learn about Taibi Kahler's Miniscript discovery and decode the unhealthy beliefs revealed in sentence structure. Read More

Compassionate Accountability, Decision Makers, Leadership, Leadership Communication, Team Leaders

In a recent “Ask the Expert” article I read, the expert's solution to a reader’s complaint about a co-worker who clips her fingernails in a public space was to recommend the supervisor issue a company-wide directive prohibiting the behavior. The rationale was that this behavior could easily escalate into flossing teeth and trimming nose hairs. This is a typical response we see from leaders. And, it suffers from three false beliefs that drive the ever-expanding and confounding policy manual in many organizations. Read More