Almost universally when we ask people about gossip, they agree that it’s harmful, agree that they should stop, but admit that they aren’t confident knowing what to do about it.
Gossip is any activity where people try to get others to justify or support them in avoiding healthy conflict.
Top situations where gossip happens
- People aren’t honest about their feelings and ideas during a meeting, but spend time complaining to others after the meeting.
- People seek sympathetic ears to support their negative feelings or beliefs about someone but don’t deal directly with the problem.
- People use social media to recruit others to their camp.