Communication Skills Training

Leadership Quotient: Can it be measured?

What if you could assess a person’s Leadership Quotient and predict how they will function in a range of leadership situations? What would you assess? How would you measure it?

At Next Element we’ve been working on this for nearly a decade. And we’ve discovered some answers. In our quest we’ve avoided any hard content measures of leadership (e.g. credentials, experience, degrees, promotions, successful projects). Not that these aren’t important – they most definitely are. We leave this for the industry experts. Our big question is what process factors underly all successful leadership, regardless of industry, position, or technical expertise?

Along with our experience assessing and training hundreds of leaders, we’ve studied Emotional Intelligence, Social Intelligence, Multiple Intelligences, top leadership competencies desired by C-level executives, and leadership skills most associated with success. We’ve distilled it down to these four process skills that make up leadership quotient. (more…)

Read More

Three Essential Strategies for Maximizing In-Person Meetings

The Centre for Economics and Business reports that the average office worker sits in meetings about four hours a week and feels the majority of that time is wasted. There are lots of reasons for this, and it boils down to two key realities.

Compassion without accountability gets you nowhere: If meetings are only about catching up, connecting, and seeing people, you aren’t advancing key priorities.

Accountability without compassion gets you alienated. If meetings are purely task-focused, only about what hasn’t been accomplished, or a place to rant about goals, then you aren’t tending to relationships. (more…)

Read More

All Problems Are Emotional Problems

As a leader have you ever felt frustrated because you can’t seem to get to the root of the problem? Regardless of what solution is proposed there is some form of resistance. It’s like a moving target.

Most problem-solving efforts are doomed to fail because the real issue – an emotional issue – is never disclosed. People are motivated to reduce uncomfortable and negative emotions, and will go to great lengths to do so. However, if they are unaware or unwilling to disclose these emotions, problem-solving will go around and around without resolution. (more…)

Read More

Police Brutality and Compassionate Accountability

It seems that incidents involving police brutality are increasing. Recently a policy officer in McKinney, TX resigned after being caught on video pulling a gun on teenagers at a swimming party. Police Chief Conley was quoted as saying, “Our policies, our training, our practice doesn’t support his actions. He came into the call out of control, and as the video shows was out of control during the incident.”

I feel fortunate to live in a town with a terrific police force a police chief who has the self-awareness and self-management skills to lead a team of compassionate AND accountable officers. I also believe that most officers want to be effective and avoid losing the public’s trust. Addressing complicated problems like this requires attention to many factors including economic inequality and racial and ethnic prejudice. Along with that, I’d like to suggest that police officer selection and training implement principles of compassionate accountability.


Read More

Policy Manuals And Negative Drama

I have a theory that the amount of negative drama in your organization is proportional to the size of your company’s policy manual.

Here’s my logic:

  • Most negative behavior is a result of unmet positive needs.
  • Eighty percent of your behavior problems are caused by 20% of your people.
  • Prescriptive behavior policies are a great way to help leaders avoid the conflict of accountability and difficult conversations.


Read More

New PCM Certification for Leader-Mentors, July 13-15 in Los Angeles

Led by Nate Regier, PhD, PCM Certifying Master Trainer 

Become a PCM Certified Mentor within your organization. PCM Mentoring Certification is for managers and executives who desire to become more proficient in the model, and allows you to independently order, administer and debrief the PCM Personality Pattern Inventory with your employees.

This three-day intensive course will focus on proficiency with PCM concepts, interpretation of the PPI, and application of PCM to leadership. Pre-requisites include having completed the 3-day PCM Core Topics seminar. PCM 2-day Advanced Conflict Resolution recommended. (more…)

Read More

Name It to Tame It

Memorial Day is a day of honoring and remembering those who have given their lives in service of our country. It’s also a day to remember any loved one who has died. Memories can be positive or negative and bring up many mixed emotions. Naming these emotions is an important step in healing, and in gaining healthy control over their impact in our lives.

A recent study on the power of naming emotions showed that our emotional state profoundly influences the quality of our work, yet many of us aren’t aware of how we’re feeling at any given moment or what the impact may be.


Read More

Seven Steps for Taking Someone Off Your “Naughty List”

The recent thawing of US-Cuban relations begs the question, “What does it take to get removed from the “naughty” list?”

For 50 years The United States and Cuba have been on each others’ “naughty” list. In December of 2014 the United States restored diplomatic relations with Cuba. In January of 2015 new travel and trade regulations were enacted that enable U.S. travelers to visit Cuba without first obtaining a government license. In April U.S. President Barak Obama attended the Summit of the Americas in Panama, meeting and visiting with Cuba’s president Raul Castro. More recently Obama stated his desire to remove Cuba from the list of states who sponsor terrorism. (more…)

Read More

Upcoming Trainer Certifications with Next Element

Next Element announces upcoming 2015 certification programs for trainers, learning and development professionals, and coaches. Through its ComCorps World Center for Transformative Communication, Next Element certifies and supports professional trainers in two signature models, Leading Out of Drama (LOD™) and Process Communication Model (PCM®). Both systems focus on transformative communication skills. PCM emphasizes connecting, motivating, and resolving conflict with different personality types. LOD emphasizes using the energy of positive conflict to drive performance through compassionate accountability.

“Next Element is open to meeting the concerns and needs of trainers, has excellent training and support resources, and will stick with you in order to help you be effective and successful.”

Here are the dates for LOD and PCM certifications for the rest of 2015.


Read More

Next Element Named U.S./Caribbean PCM® Distributor

Next step in the firm’s R&D work to become the premier training center in the world for high-value organizational change agents.

Next Element has been named a distributor for the U.S. and the Caribbean, reports Gerard Collignon, president of Kahler Communications, Inc. (KCI).

“We are delighted to announce Next Element as a distributor of PCM® in the United States and the Caribbean. We selected Next Element because of the firm’s exceptional reputation for high-quality training, integrity and leadership in the PCM community. The diverse and talented team at Next Element has continuously proven a commitment to uphold and advance the model in its work. Trainers in Next Element’s network will enjoy a broad array of resources to help them be successful.”


Read More