Hiring and retaining talented people isn’t enough these days. If your skilled resources aren’t focused on the right things and motivated to give 100 percent, you might end up like a sports team with a big payroll, a bench of sidelined stars and a losing season. Read this article in the Wichita Eagle, published April [...]
FEATURED CLIENT: EMC Insurance * CONTEST: Win a copy of Dan Pink’s DRIVE * PCM THROUGH THE GENERATIONS: Gen X * ASK PROCESS MAN: Where could PCM have the most impact on patient care? * HOT WING UPDATE: Dale LeBar
Never under estimate the impact of a former employee. This is particularly true when dismissing or laying off employees. One of the most important yet neglected aspects of layoffs is how the person is treated in the process.
The Process Communication Model® (PCM) offers an effective process to increase communication. It is designed to “promote understanding, recognition, prediction, and action.” When listeners are able to predict what the speaker will say next, the greatest level of brain coupling and comprehension occurs. Speakers and organization leaders can use PCM to increase the probabilities of coupling – of clicking and being in sync with their listeners.
NE CORNER – Investing in relationships
PCM NUGGET – Good process is like money in the bank
IN THE NEWS – Sylvia Dresser, “The Right Communication Tool”
WHERE WE’LL BE – a golf tournament, Michigan and Illinois!
UPCOMING EVENTS – PCM Seminars, here, there, everywhere.
HOT WING UPDATE – Green Mill scores a 4
CONNECT WITH US – Find us on Twitter, FaceBook, LinkedIn
My 6 year old has not yet figured out how to muffle some of his reactions. He will always react first, and it would be unrealistic and inauthentic for him to do anything else.
In Chapter 3 of “Switch, When Change is Hard,” the authors discuss “decision paralysis” and that a possible solution is “scripting and becoming clear.”
A discussion about Chapter 2 of “Switch, When Change is Hard,” by Chip & Dan Heath. What are the possibilities if you learn to focus on the positive, not the negative?
NE CORNER – What is the Process Age and why did Next Element get to “name it?”
NEOS RESEARCH UPDATE – Undergoing the next phase of research.
PCM NUGGET – Moving Outside the Comfort Zone.
MISCELLANY – Jamie attended the ETDA annual Summit in December.
WHERE WE’LL BE – ACCT Annual conference in Atlanta, of course!
UPCOMING EVENTS
WHITE PAPER – Random vs. The Peter Principle, or Not.
CONNECT WITH US – all the Social Media hot spots.
HOT WING UPDATE – Iron Starr, Norman OK
Employees who were promoted at random…had higher rates of success in their promotions than did those whose promotions were based on competence in their current job.
