What do you do when somebody keeps telling you, “You should ______.” ? Say, “Thank you for your opinion.” This person has an opinion about your life, and world, and truly believes that he knows what is best for you.
Posted in Blog | Tagged Communication Skills, Effective Relationships, Social Intelligence, soft-skills | 1 CommentWe’re excited to announce a new offering at Next Element. We look forward to seeing you on Google+ soon! Have you attended an Next Element Seminar? If so, here’s an opportunity to chat with, and ask Jeff questions. For 1-hour, you and 9 other individuals will be in a chat room with Jeff King. This [...]
Posted in News | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Employee Engagement, Employee Motivation, Leadership, Process Communication Model, Social Intelligence, soft-skills, Trust In the Workplace | Leave a comment“Why is your report late?” “Are you really going to wear that to the party?” “Shouldn’t we give her another chance?” “What, exactly, do you mean?” Don’t you just love loaded, indirect questions? Even the way I worded this question is loaded…because I’ve already decided the “right” answer is YES.
Posted in Blog | Tagged Communication Skills, Effective Relationships, Leadership, Process Communication Model, Social Intelligence | 1 CommentIn my blog titled “Taking People at Face Value,” I urged you to respond to what was right in front of you as a way to ensure the best possible communication. Now, I’m taking it one step further – to the challenge of accountability. Accountability is about follow through. Doing what you say you will [...]
Posted in Blog | Tagged Communication Skills, Process Communication Model, Social Intelligence | Leave a comment“People pay for compelling experiences that don’t just leave them breathless, but leave them altered in meaningful ways. They pay for relationships that transform how they see the world and themselves.”
Posted in Blog | Tagged Communication Skills, Facilitation Skills, Social Intelligence, soft-skills | Leave a commentWhenever I was in conversation with a particular friend, and I would say something like, “We really should get such-and-such taken care of,” my friend would say, “Who is we? Do you have a frog in your pocket?” Who is “we?” Have you ever heard statements like these at home and work: “We should [...]
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Process Communication Model, Social Intelligence | Leave a commentHave your meetings become a forum for competing agendas, apathy and wasted energy? How much time do you waste arguing, nitpicking policies, chasing rabbit trails, delaying decisions, and talking around the real issues? Is scheduling another meeting the only guaranteed outcome of your time together? While meetings have a place and purpose, too often [...]
Posted in News | Tagged Change Management, Communication Skills, Conflict Resolution, Employee Engagement, Facilitation Skills, Social Intelligence | Leave a commentSupervisors, managers, mom, dad, whatever your title is… it is just that, a “title,” not an “entitlement.”
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Emotional Intelligence, Employee Engagement, Employee Motivation, Leadership, Social Intelligence, Trust In the Workplace | 2 CommentsWorking adults spend more of their waking hours at work than anywhere else. Work should ennoble, not kill, the human spirit. Promoting workers’ well-being isn’t just ethical; it makes economic sense.
Posted in Blog | Tagged Communication Skills, Employee Complaints, Employee Engagement, Employee Motivation, Leadership, Social Intelligence, Trust In the Workplace | 1 CommentIn today’s climate of tighter resources, liability concerns, and focus on productive workplace relationships, companies can no longer afford to sit on the fence with employees who aren’t competent in both technical and people skills. We recommend that you either invest in their development, or invite them out of the organization. If this employee is valuable to your organization, then invest in their development.
Posted in Blog, White Papers | Tagged Conflict Resolution, Effective Relationships, Employee Engagement, Employee Motivation, Leadership, Professional Development Services, Social Intelligence, soft-skills | 1 Comment