These two things really stood out for me in this article:  We all know that Gen-Xers are different and that they negotiate their work, play and family very differently from their parents.  And, wow! 76% are not interested in a promotion?!  This really pushes us to a different understanding of pay grades and how we value employees.

For instance if a employee wants to stay in a position and they have reached the top of their pay grade do we stop giving this person raises?  How do we continue to reward and motivate if pay is stagnate?

What if pay is not stagnate?  What if raises continued without the promotion?  Who does that hurt?

It may hurt the policy manual, those who cannot get their head around change, and those who want to keep that “Eisenhower-era model.”

However, I think and feel that it is great, and that not only can it help with satisfaction it can also help with engagement and reduces turnover.  That 76% is a big number!  We all know that turnover and low morale is costly ($$$).

Maybe the answer is to reduce the stress of promotions and expand our pay grade system to reward those who want to stay put.

The next thing that struck me was the “lattice” structure that was implemented by Deloitte.  The system is not for everybody, it is for those who want it.  The “lattice” is great in my opinion, and it is not for everybody.  There are those us Gen-X or not, who want the promotions, and to climb the ladder.  The sign of a good leader is flexibility.

Flexibility allows a leadership team to construct a “lattice” for some, and to allow others to hang with the “Eisenhower-era model.”

Key learning for me from this article are:

• Be flexible
• Understand that 76 percentile group
• Pay grade systems have to be expanded

Submitted by:

Chatting, Elevating and Golfing

“An expectation, as they say, is a resentment waiting to happen.” – Jon Carroll

We tend to agree with Jon Carroll.  For more on our thoughts about expecting, read Nate’s posts: Want vs. Expect, Hanging Out With the Stars, and Jeff’s post: To Versus With

Facebook Elevates Mood
Did you know that allowing employees to participate in social networking (while at work), may actually increase productivity?
Curious?  Read this recent blog post by Jeff: Facebook Elevates Mood

Golf with UL of Kansas
On April 16, at Sand Creek Station in Newton KS – there will be a “Swing for Success” Urban League of Kansas golf tournament-fund raiser.  If you hurry, you may still be able to join Jeff and other friends out on this gorgeous golf course for a good cause!

Smart Ap – PocketPCM

(click here for more info)

Hot Wings Update
This month’s Hot Wing Update comes from Jamie Estill, principal of MUSE School, California.  “These Fiery Killer Wings from Wood Ranch BBQ and Grill (woodranch.com) in Agoura Hills, CA, should be code named “Asian Porky Zing”… Crispy with a sweet Asian chile dipping sauce, meaty and tender without being too mushy. Texture and tenderness were outstanding; heat was not up to the name, so 4/5 on your rating scale.”

Communication Tips
We’re diving into Google+ head first, and we invite you to join us!  Join Jeff on May 14th for his first “Chatting with Jeff” live audio conference!  Open to anyone that has been through any Process Communication Model (PCM) training.  For more details visit our website Calendar.

Process and the Medical Model
“My experience and research has convinced me that PTM is a model that simultaneously supports the positive aspects of the Medical Model, builds a bridge to transcend outdated assumptions and knowledge, supports current best practices in behavioral health treatment, and suggests bold new directions for the future.”  Please read the rest of this White Paper by Nate, “Process Therapy Model, The Medical Model, and the Future of Behavioral Health.”

Public Seminars
Intro to PCM, May 5, Calabasas CA
PCM Core Competency,  May 7-9, Calabasas CA
PCM Advanced, May 11-12, Calabasas CA
Process Facilitation, May 14-16, Birch Run MI
NEOS Certification, May 18, Newton KS
For complete information on all our upcoming seminars, please visit our calendar.

And remember, you are always welcome to repeat any of our seminars (provided we have room) for only $50

Just when you think you have the ideal team formed, someone moves on.  Or, perhaps you’re trying to create that perfect team.  I’d like to share a few qualities that stood out for me in this article.

• Remarkable employees ignore job descriptions.  They do not see themselves defined by a description.  They quickly adjust to priorities and do whatever it takes to get the job at hand completed.
• They privately complain.  We want issues brought to our attention, yet some things are better handled in private.
• They are always fiddling.  Although they follow processes, remarkable employees also find ways to make processes better, tweak a timeline, improve a procedure, etc.

These qualities have nothing to do with technical skills, rather an attitude and approach to how they do their job.

Can these remarkable attributes be taught? what happens when your employees are performing in unremarkable ways and you want to see it change? Look no further than Next Element Consulting right here in the Wichita Metro area.  There are times to let an employee go, and other times warrant an investment in that employee or team.  From pre-employment assessment, to executive performance coaching, to leadership development training, Next Element has the expertise to help you find and develop remarkable employees.

Retaining remarkable employees is also very important. I’m fortunate in that I get to see many businesses call our company, Above & Beyond Corporate Gifts when they want to express their appreciation.  We are already helping businesses make their selections for Administrative Professionals’ Day April 25.  Once a year is great, and I would like to encourage acts of appreciation to be shown proactively throughout the year.  Affirmation comes in many forms, and we can help.

If developing and retaining remarkable employees is a goal of yours, give Next Element a call.

Guest blog by:

Have you attended an Next Element Seminar?

If so, here’s an opportunity to chat with, and ask Jeff questions.

For 1-hour, you and 9 other individuals will be in a chat room with Jeff King.  This chat room will be a Q & A, and discussion in a video-conference format.  No question is out-of-bounds, and if you have been to a Next Element seminar you are eligible to participate.  We can talk about communication, drama, change, motivation… anything goes!

How do I sign up?

•     Get a Google+ account (you have to have a Gmail account to do this)
•     Find Jeff King and join “NE Chat”
•     E-mail Jeff King at jeff@next-element.com to reserve a space
•     Video chat and webcam is required
•     When the day arrives for the chat session, log into your Google+ account and join
the NE Chat circle and the action will begin!

When are they?  May 14, June 25, July 16 – 2:30pm Central DST

How do I pay?  Oh yea and how much? $40 per chat session

When you reserve your space with Jeff, you will receive an invoice from Michele (michele@next-element.com).  You may pay by snail-mail or PayPal.

What if I have questions as to how to get started?  E-mail Jeff@next-element.com

What does this mean for business?  How should employees engage with Social Networking Sites (SNS) on the job?  Or should they at all?  Another, question may be, can employers control it?

If this article is accurate, then people are in a better space when they engage with SNS.  Happier people are more productive people.  I can hear some saying, “We don’t pay people to be on SNS, we pay them to work.”  So, let’s run with that school of thought.  We pay people to work, so what if as an employee, I get my work done, it is of good quality, and I engage in SNS during my work day?

What then?

It is my opinion that we take the focus off SNS and put the focus on work productivity.  If I am productive and not distracting, is there a problem?  I think not.  With the invention of smart phones, SNS is accessible to all, all the time.  It seems like attempting to control this is a failed attempt from the get go.  It also appears that SNS, may contribute to a happier more productive employee.  This is a good thing!

My advice: avoid the power struggle and focus on the work.

If you are familiar with the Process Communication Model (PCM), please click this link to see how this correlates with Psychological needs.

Submitted by Jeff King, 316.288.6305

About every three years we get one of those storms in Kansas that dumps several inches of rain in an hour or two.  Streets are like rivers, ditches are overflowing onto the streets, and yards look like lakes.  If your gutters aren’t flowing freely, rainwater will run over the edges, right down the side of your foundation, and flood your basement in a hurry.  Even the best sump pumps struggle to keep up.

Miraculously, I’m still alive.  Never mind that there were two or three HUNDRED sunny days when I could have safely cleaned my gutters.  Somehow I seem to get motivated only when tragedy is imminent, and I put myself at high risk to fix the situation.

Is this how you tend to your gutters?  Do you let the little leaves and debris in your life pile up until there’s a crisis?  Do you wait to fix things until doing so puts you in danger?  Maybe you procrastinate, avoid, or just dismiss the little things that aren’t fun, take a little extra effort, or sidetrack you from the important things of the day.  Most likely, the clogged gutters in your life cause even the small rains to soak your basement.

Today, make a commitment to clean your gutters.  Maybe it’s a messy desk, an apology that’s long overdue, a software upgrade, quality time with your kids.  Take time out of your sunny day to joyfully and mindfully clean the gutters of your life so that when it rains AND pours, you can stay inside and enjoy the safety and comfort of your home.

Submitted by:

And how sad that we so often believe that the star is “out there,” just beyond our reach.  When you stop focusing on expectations and begin focusing on what you want, you can be among the stars.

Start with these three steps:

Set your sights: What do you really want?  What have you been putting off because it wasn’t practical, or too risky?  What have you been avoiding because it just seems “too out reach?”  Get clear, get focused, and get honest about what you really want.

Set your mind: Begin by becoming aware of all those negative and pessimistic messages in and around you telling you you can’t, you shouldn’t, or “you’d be better off playing it safe.”  Recognize that those messages come from fear, shame, and selfishness rather than owning your star-power and making a difference in the universe.

Set your course: Get moving.  Do something, anything, to begin working towards your star.

And remember, when you set your sights, your mind, and your course in-line with your dream, the stars are already within reach.  Where you end up is anybody’s guess!

What could the Magi’s gifts teach us about reaching our greatest potential?

Gold: Precious and worthy across all cultures and times, a gift fit for royalty.  Give yourself the gift of royalty.  You are worthy of great contribution, to pursue a a life of significance.  Believe in your value and your purpose.

Frankincense: Touted for its medicinal and soothing properties, herbalists say frankincense is calming, restorative, gently clarifying, and meditative.  Give yourself the gift of gentleness and patience.  It’s OK to take your time, restore yourself, gain clarity, and become inspired to realize your dreams.

Myrrh: While it has strong antiseptic and anti-inflammatory properties, Myrrh is most well-known as an embalming material for Egyptian mummies.  Myrrh signifies pain and death.  Growth usually requires death; part of you may have to die in order for the rest of you to flourish.  Give yourself the gift of letting go of the dead weight of old habits, behaviors, and beliefs.

To be your best self, take a lesson from the Magi and give yourself an Epiphany!
-NR

An article in the November 28 issue of Time Magazine reported that 2 million people gave notice and left their jobs in September, the highest number of resignations since November 2008.  In this report, released by the Bureau of Labor Statistics, 44% of those who quit their job in the last year did so believing they would find a better opportunity elsewhere.

In April 2009 we published a white paper titled “Prepare for the future: Invest in your people”, (http://next-element.com/whitepapers/prepare-for-the-future-invest-in-your-people/) outlining the current statistics on job satisfaction and engagement, and emphasized the danger of taking employees for granted during a time when they have fewer alternatives. In the months following we published a series of papers sharing perspectives and strategies to value, engage, and motivate your best people so that when things turned around, you would have a loyal and prepared workforce.

We are happy that the economy is showing signs of recovery, and we are happy that employees are taking the risk to find workplaces that value and respect them. Through thick and thin, you can count on Next Element to offer resources for maximizing your best people, helping those who are struggling, and making the tough decisions along the way.

- NGR

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FEATURED CLIENT

Our featured client this month is Kidron Bethel Village, a retirement village in North Newton KS.  Read how they increased communication effectiveness by 20 – 40% in six key areas.  The article can be read in its entirety by clicking here.

PCM NUGGET

“PCM leaves no-one indifferent because it is so pertinent, complete, and predictive” – Jerome Lefeuvre, Kahler Communication France

From California to Michigan, Vermont to Florida, and right here in the Midwest our experience has been the same as in France. PCM is transformative. We will continue to expand the reach and impact of PCM, innovate, and explore the depths of what this tool can do.

CONTEST

The first person to reply to this question correctly, “What three words could change your life?” will win a $25 gift card of their choice. (This prize has already been awarded)

GOT PROCESS POLL

And the winner is…How can I adapt my communication style and stay authentic?  Authenticity isn’t just about “sticking to your guns.”  Being yourself is about being all you are, accessing all your potential and qualities to be effective with others. Read more by clicking here.

UPCOMING SEMINARS

• Process Facilitation Seminar – Nov 14 – 16, Newton KS
• NEOS Certification – Nov 15 – 16, Newton KS
• Advanced PCM® Conflict Resolution Seminar – Nov 17 – 18, Newton KS
• PCM® Trainer Certification – Nov 28 – Dec 2, Newton KS
• To register, or find out more about any of these seminars, click here.

Here is a blushworthy quote from an attendee of a Process Communication Model Seminar hosted by the greater Wichita area Young Presidents’ Organization…

“I say modern life is conceived through communication. Have you ever moved an object without touching it? That is influence. That is what Nate & Jeff did.“  – Mark Hamade,  Chief Operating Officer at PKM Steel, Salina Steel, MSS Transport

If you haven’t purchased the PocketPCM from your local apps store yet, what are you waiting for?  This handy-dandy, at-your-fingertips communication tool may be just the thing you could use for one of those “awkward moments” at those upcoming holiday parties!

In case you missed it Nate’s article, “Problem Employees: Invest in them or invite them out,” was recently published by the Wichita Eagle.  Click here to read the complete article.