From its very first engagement with Next Element, Dan Stutterheim, president of Kasa Companies, says his business has become better and stronger.
Posted in News | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Employee Engagement, Employee Motivation, Leadership, Process Communication Model | Leave a commentToo often as supervisors, peers, managers and leaders we allow the “small stuff” go unaddressed until there becomes a negative situation that is obvious to everyone. Then, and only then, we are moved to act.
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Emotional Intelligence, Employee Engagement, Employee Motivation, Leadership, soft-skills | 4 CommentseLoyalty, a company that builds tools and services for call centers, has created a system that compiles personality profiles of each individual caller and matches them with a customer service representative who works best with that personality type. The system is based on a methodology NASA used to weed out astronaut candidates and that Bill [...]
Posted in News, Process Communication Model | Tagged Communication Skills, Conflict Resolution, Emotional Intelligence, Process Communication Model, Professional Development Services | Leave a commentThe Rule of Communication in the Process Communication Model outlines the essential building blocks of trust.
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Process Communication Model, Trust In the Workplace | Leave a commentAre your employees engaged and motivated? Are you?
Posted in Newsletter | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Employee Engagement, Employee Motivation, Process Communication Model, soft-skills, Trust In the Workplace | Leave a commentIn one day you can learn a framework for more effective communication that helped cut the length of marital counseling from 18 months to 6 sessions! Powerful take-home tips, practical tools, and immediate results.
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Process Communication Model | Leave a commentEmployees who were promoted at random…had higher rates of success in their promotions than did those whose promotions were based on competence in their current job.
Posted in White Papers | Tagged Communication Skills, Conflict Resolution, Emotional Intelligence, Leadership, Social Intelligence | Leave a commentWhether it is being on an adventure course or facilitating an important discussion, something starts to change the longer we are outside our comfort zone.
Posted in Blog | Tagged Coaching, Communication Skills, Conflict Resolution, Process Communication Model, Professional Development Services, soft-skills | Leave a commentLearn some creative techniques to help employees resolve personal conflicts and other work place challenges.
Posted in News | Tagged Communication Skills, Conflict Resolution, Emotional Intelligence, Employee Complaints, Employee Engagement, Employee Motivation, Leadership, Social Intelligence | Leave a commentHow is distress like wearing counterfeit sunglasses? Read on to see connections between PCM distress and the inauthentic self.
Posted in White Papers | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Process Communication Model | 6 Comments