Social-Emotional Intelligence

Social-emotional intelligence is the new intelligence for the Process Age. It combines self-awareness with the ability to positively and enthusiastically align with others.

The following diagram, based on Dr. Stephen Karpman’s Drama Triangle, shows three core competencies that work together to form social-emotional intelligence within groups. These competencies can be learned, and function together to sustain dynamic, trusting, and productive relationships.

Openness – confident transparency and self-awareness, empathy, honesty, and willingness to risk trusting others.

Persistence – perseverance and courage, willingness to stick with someone or something rather than attack, abandon, or blame.

Resourcefulness – the use of creativity and adaptability to empower others rather than overdoing for them.

We routinely assess these dimensions of social-emotional intelligence in our services using the Next Element Outcomes System (NE-OS), which forms the foundation of our commitment to measuring results.

The Facilitating Self-Efficacy Seminar teaches how to develop and measure self-efficacy.

Our keynote presentations such as The Socially Intelligent Leader, help raise awareness and generate enthusiasm in your place of business.

Each of our workshops based around the Process Communication Model directly build social-emotional skills and focus on increasing self-efficacy.

Delta Trajectory is our in-depth process for developing social-emotional intelligence at all levels of your organization.