Leadership Communication
Assess – Engage – Motivate – Resolve Conflict
“The meaning of your communication is the RESPONSE you get. If you get the wrong response, change the way YOU communicate.” – Virginia Satir
Effective leaders individualize their communication and leadership style to match those they are leading. Whether directing, mentoring, delegating, facilitating, or coaching, the best leaders can move beyond their own frame of reference to understand those they lead. Instead of just appreciating diversity, they leverage it for the benefit of the organization and team. As economic times become tighter, the need for resilient, flexible, and effective leadership increases. Dr. Regier introduces the internationally acclaimed Process Communication Model® (PCM) to show that it’s not what you say, but how you say it that makes all the difference. Dr. Regier uses a blend of stories, lecture, and real-life anecdotes as he outlines the four skills of an effective communicator – the skills to assess, engage, motivate, and resolve conflict. In this highly engaging, humorous, and down-to-earth presentation, Dr. Regier explores common power struggles, traps, and solutions for improving leadership communication.
Learning Objectives:
Recognize the characteristics of each of the six personality types.
Describe the six predictable sources of conflict in leadership.
Describe how to assess, connect, motivate and reduce conflict with each of the six personality types.
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