Quality Patient Relations Seminar

Overview

A one-day overview of the Process Communication Model designed for all employees who interact with patients on a daily basis. The focus is on recognizing and responding to different patient personalities, to improve key outcomes such as adherence and satisfaction. Quality Patient Relations can form the foundation for organizational-wide initiatives to improve patient satisfaction and employee engagement.

Target Audience

All medical staff interacting with patients.

Dates

We do not have any open-enrollment offerings at this time.  Please e-mail us and we’ll add your name to an interest list.  Also available for private booking.

Pre-Requisites

None.

Cancellation Policy: To receive a full refund, minus a $50 processing fee, cancellations must be received three weeks prior to the program start date.  Cancellations made fewer than three weeks in advance, or after a PCM profile has been ordered, are subject to a 50% cancellation fee.  No refunds will be given once a course has started.  Next Element reserves the right to cancel a course if less than the minimum number of participants enroll.  Full refunds will be made should such cancellation be required.

Location

All seminars are held at our office in the historic Newton, Kansas train station, unless otherwise noted.

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