Process Man
Process Man

PCM Overview

The PROCESS COMMUNICATION MODEL®  (PCM)
Increase productivity.  Leverage diversity.  Reduce conflict.

What is Process Communication?

Nearly 40 years ago, Dr. Taibi Kahler discovered a PROCESS, a sequence by which people interacted with one another both in positive and negative ways. The uniqueness of this discovery was that human behavior could be identified objectively literally second by second as being either productive (COMMUNICATION) or non-productive (MISCOMMUNICATION). Both patterns were sequential, measurable and predictable.

This means that

The PROCESS, or mechanics of communication can be observed, measured, assessed, and taught.  PCM training teaches how to recognize and respond to words, tones, postures, gestures, and facial expressions that precisely compliment the receiver in a manner that engages and motivates.  Professionals can be evaluated and held accountable for communication skills which form the basis of social-emotional intelligence and leadership.

For over 30 years PCM has been applied to business, education, government and politics, healthcare, and industry, and is used in countries around the world.

Next Element Consulting has a team of trainers certified in the PCM, including specific specialties in Corporate, Education, Clinical, and Spiritual applications.  To learn more about our trainers, visit our “About Us” page on our website.  To research PCM, we suggest starting with Kahler Communications, Inc..

Validity

Over 20 years of research studying people who have been profiled and taught PCM has shown extremely high predictive and postdictive validity. On a scale of 1-10, participants have rated the accuracy of the profile at 9.07 in describing their communication/behavior tendencies. Ninety seven percent of participants also reported having experienced specific emotional and behavioral life transition issues that were predicted by the PCM based on their personality profile. Over 95% of our clients rate PCM as more useful than any other model of communication and personality they have been exposed to. The most common reasons for their preference are predictive accuracy and practical applications.

PCM Skill Set

  • Assess preferred communication style or “currency” of the student, customer or client within seconds.
  • Engage the receiver so they hear, understand, and remember your message.
  • Highlight which characteristics about your product or message will appeal to the receiver’s specific psychological needs and motivators.
  • Influence behavior in a way that is consistent with what the receiver truly wants and needs.
  • Reduce conflict by avoiding sabotaging behavior in yourself and those you work with.
  • Develop a trusting partnership with others.

The Power of Communication

  • Communication forms the basis for trust.
  • Communication has the power to motivate and influence behavior.
  • Relationships are made or broken based on communication.
  • 90% of all interactions do not quality as efficient and effective communication.
  • Most people take miscommunication for granted – so when they experience effective communication, it is unexpected and refreshing.

Click here for additional resources, such as published articles, thesis, etc.

Nate Regier, Jamie Remsberg, and Jeff King are licensed and certified independent distributors of the Process Communication Model® and all materials related thereto, which are the proprietary rights of Taibi Kahler Associates, Inc. The Kahler name is used by express permission and this person, entity, or firm is otherwise not associated with, nor owned, in whole or part, or controlled or managed by Taibi Kahler Associates, Inc. or any of its affiliated companies.