2010 May Issue, “Have You Made a Deposit Today?”

“The Process Communication Model provides a powerful context for engaging others on their terms. I am thoroughly impressed by the historical applicability and predictive power I see in this approach.”
- Mike Pomeroy, Six Sigma Master Black Belt, Human Resources

NE CORNER
Investing in relationships happens daily in even the smallest ways. Whether
giving compliments, noticing the good, listening to understand, or
acknowledging the little things, people will remember the experience of the
relationship long after they forget what was said. – JK, JR & NGR

PCM NUGGET
Good process is like money in the bank. People often ask us; “How exactly do
you facilitate trust, enthusiasm, and participation?” The answer is: match
perceptions, close channels, and offer psychological needs. As simple as
this sounds, it is profoundly effective at inviting people to feel heard,
valued, and invested – regardless of the content of the conversation. And,
it takes practice to get better. Every time you match a perception, close a
channel, or offer a psychological need, you are making a deposit in that
relationship. Trust is something that is built one interaction at a time.
-NGR

IN THE NEWS
An article by our dear friend, Sylvia Dresser, was recently published on the
ASAE & Association for Leadership website. This article is about the
success she experienced with a small staff using the Process Communication
Model (PCM) titled, “The Right Communication Tool,” we think you’ll enjoy
it. -MLE

WHERE WE’LL BE
We hope to see you at the Rolling Hills Country Club in Wichita on June 7th
for the annual Wichita Chamber Golf Classic. We’ll have a refreshment
tent by the clubhouse, and rumor has it that Hot Wings may be available.
Some of us are also hoping that Process Man will surprise the golfers with a
guest appearance!

We hope to see you at one of our open enrollment seminars in Illinois and/or
Michigan this summer! See “Upcoming Events” for more information. -MLE

UPCOMING EVENTS
PCM® Core Competency Training June 14–16
Advanced PCM® Conflict Resolution Seminar June 17–18

Go deep, get more practice, and learn advanced concepts for leading
through conflict. Discover how a person’s sentence structure can give you
clues into how they live their life and make decisions. Learn the core
issues that can keep each personality type in distress. This, and more, in
our 2-day Advanced PCM Conflict Resolution Course.

We are very excited to announce two new locations for your convenience!
In Frankenmuth, Michigan:
Process Facilitation Seminar June 9 – 11
Advanced PCM® Conflict Resolution Seminar August 11 – 12

A special thank you to Tracy Weber and her staff at Kaleidoscope
Learning Center for making this possible!

In Lincolnshire, Illionois (the greater Chigago area):
Process Facilitation Seminar July 19 – 21

A special thank you to Sylvia Dresser, owner of Third Season Consulting for
making this possible!

HOT WING UPDATE

Nate enjoyed Hot Wings at the Green Mill, in Wichita, KS. Their tower of power wing stack delivered substance and style. Three floors, three
flavors, one delicious experience. The wings were meaty and we enjoyed the unique sauces, although we had to ask for additional sauce to get the full
experience. I give these a four out of five.

We’re always looking for excellent Hot Wings, send us a picture and review
of your favorite!

CONNECT WITH US
Follow us on Twitter and Facebook – then, keep an eye out for periodic
limited time opportunities to SAVE BIG on our seminars and services! We’ll
also be incorporating Process Man into our promotions – ready to have some
fun?
Jamie www.linkedin.com/in/jamieremsberg
Jeff www.linkedin.com/in/jeffreylgking
Nate www.linkedin.com/in/nateregier
Facebook.com/home.php?#/pages/Newton-KS/Next-Element/90015689726
Twitter@nextelementks

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