“As a facilitator and advisor to nonprofits, my clients rely on my communications skills daily to move their organizations forward. The training I received through Next Element has taken those skills to a new level! The time spent with Next Element has been invaluable.”

- Ranlyn Tilley Hill, JD, President
Benevolent Vision, Counsel to Nonprofits, Los Angeles, CA

PCM NUGGET

“I use the (PCM) tools daily. I had a 30-minute conversation with my 25-yr old son by using complimentary gestures, tones and body language and being attentive to his – the longest talk we’ve had in years!” (click here to read the rest of the story.)

NE CORNER

We invite you to read Jamie’s latest blog post on Chapter 5 of Daniel Pink’s book, “DRIVE.” We think you’ll get a kick out of it. Some of you may even resonate with her pain! And on your next coffee break, check-out this fun, and educational video by RSA Animate on Drive: The surprising truth about what motivates us.

BOOK RECOMMENDATION

Our friend, Judy Young, founder of Laughter Links , shares her review of “DELIVERING Happiness, A Path To Profits, Passion and Purpose,” by Tony Hsieh. Hot off the press, just published 30 days ago, and already on the New York Times Bestseller List! An easy quick read, with a simple message offering great results. (Click here to read Judy’s complete review on our website.)

WHITE PAPER

In the theme of employee motivation and engagement, we invite you to read Nate’s White Paper titled, “The Five Drivers of Employee Engagement.”

FREE IS GOOD

One of our free services is called an Executive Leadership Team Assessment. An NE trainer will visit your workplace to observe one of your team meetings and administer two short surveys to your staff. Then, we offer you an accurate assessment of your strengths and liabilities along with simple recommendations for improvement. NO CHARGE, and NO STRINGS ATTACHED, honest. Why free? Because knowing our customers needs and building relationships always come first. Call or e-mail us for details. We look forward to meeting your team!

UPCOMING EVENTS

Process Facilitation Seminar – July 19 – 21, in Lincolnshire, IL (Greater Chicago area)
Advanced PCM® Conflict Resolution Seminar – August 11 – 12, in Frankenmuth, MI
PCM® Core Competency Training – October 11 – 13, in Newton, KS
Advanced PCM® Conflict Resolution Seminar – October 14 – 15, in Newton, KS
Process Facilitation Seminar – November 8 – 10, in Newton, KS
Facilitating Self-Efficacy – November 11 – 12, in Newton, KS
PCM® Trainer Certification – November 15 – 19, in Newton, KS

HOT WING UPDATE

No hot wings this month. However, I was able to taste a scorpion at the Typhoon Restaurant in the Santa Monica Airport, during a training in the LA area.  I’d give them a 5 out of 5 for uniqueness.  Not much taste, lots of crunch, definitely original. And, prior to the scorpions, I ate a plate of crickets – equally unique. – JK

WHERE WE’LL BE

Jamie will be in the Chicago, IL area in July for an open-enrollment seminar.  Jeff will be providing an open-enrollment advanced PCM training in Frankenmuth, MI in August.  Jeff and Nate will also be training in Malibu, CA in August.  We hope you’re having as much fun this summer as we are!

“I’m betting staff surveys at your credit union generally have ‘communications’ as one of the top improvement areas desired. At HCU, we discovered the Process Communication Model (PCM) as a tool to make improvements in the way communication happens at our credit union. Turned out, PCM is much more than just another ‘communication thing.’ It is a way of interacting that yields what we all want…better results, greater efficiencies, more fun, and yes, improved communication. Having personally received PCM training from Next Element, I can highly recommend you spend some time visiting with them to learn how PCM can energize both you and your credit union.” – Garth Strand, President, Hutchinson Credit Union

PCM NUGGET

“I told my Dreamer (son, daughter, spouse, employee) what to do and they didn’t respond. The directive channel doesn’t work.”  We often get a version of this question after people begin applying PCM concepts in their lives. Here are some tips for problem-solving this scenario.
1) Are you really dealing with a Dreamer phase person?  Evaluate using other PCM tools to refine your hypothesis.
2) Do you deliver the command without guilt or attack, clear of emotion, and without hedging or “softening” it beyond recognition?  Otherwise you may be in distress. Remember that it’s usually harder for us to open the Directive Channel than it is for the Dreamer to receive it.
3) Is the command discrete enough?  Remember, offer no more that 3 directives in a row – and number 3 will be the instruction to return to you for the next directive! -NGR

NEW ADVENTURE COURSE

We are so excited!  Our collaboration with Bethel College to build the Discovery Adventure Course, and the training of facilitators is complete!  We are now booking groups on the course.  Read this Bethel College news release about the final preparations.

Lisa Antonowich, a teacher with Newton USD 373 Schools, and a Discovery Adventure Course facilitator, experiences being a participant on the Course.

NE CORNER

Sandy Gieber, Six Sigma Master Black Belt Trainer with Cessna, and the first PCM Trainer certified by Next Element, is busy kickin-it PCM style at Cessna.  If you’d like to read what Sandy is up to click on “Cessnan Newsletter” at the bottom of her page and see page 2!

Dan Stutterheim, President of KASA Companies, with Nate on top of the Newton Train Station.  Dan is the newest PCM Trainer certified by Next Element.  Read our latest news post, learn why Dan believes this was an important next step for him and KASA.

Heather Denker and Molly Edwards, Wichita Chamber of Commerce, take a break for a photo op with Nate.
Next Element had a great time sponsoring a refreshment tent at the Wichita Chamber’s annual Golf Classic this Monday.  Although the golfers had to contend with a little rain, the weather was perfect.  And of course, NE had fun supplying the golfers with Hot Wings!

Molly agreed the Wings were great!

Nate and Jeff are headed to Muse Elementary this week to provide a Process Facilitation Seminar for their staff.  This is a part of our joint 2-year training and research project.  We are always inspired by this group – their passion, vision and dedication is contagious!

UPCOMING EVENTS

PCM® Core Competency Training  – June 14 – 16, in Newton, KS

Advanced PCM® Conflict Resolution Seminar – June 17 – 18, in Newton, KS

Process Facilitation Seminar – July 7 – 9, in Frankenmuth, MI

Process Facilitation Seminar – July 19 – 21, in Lincolnshire, IL (Greater Chicago area)

Advanced PCM® Conflict Resolution Seminar – August 11 – 12, in Frankenmuth, MI

The PCM in Education Summit scheduled for this summer, and the PCM International Congress scheduled for summer 2011 have both been postponed.  Keep your eye here for updates!

BLOG POST

Jeff’s blog post for Switch, How to Change When Change is Hard, by Chip & Dan Heath, Chapter 5 is “See-Feel-Change.” For real change to happen, people have to experience it, not just have information about it.  Read on…

HOT WING UPDATE

“If you are looking for the best wings on the planet, try the “Thirsty Turtle” in Jupiter Florida. We lived in Jupiter for 4 years, and were frequent patrons of the Turtle.”  David Busatti, Chief Financial Officer, Promise Regional Medical Center – Hutchinson

CONNECT WITH US…

Jamie www.linkedin.com/in/jamieremsberg
Jeff www.linkedin.com/in/jeffreylgking
Nate www.linkedin.com/in/nateregier

FaceBook http://www.facebook.com/home.php?#/pages/Newton-KS/Next-Element/90015689726

Twitter@nextelementks

Next Element blog http://next-element.com/blog

“The Process Communication Model provides a powerful context for engaging others on their terms. I am thoroughly impressed by the historical applicability and predictive power I see in this approach.”
- Mike Pomeroy, Six Sigma Master Black Belt, Human Resources

NE CORNER
Investing in relationships happens daily in even the smallest ways. Whether
giving compliments, noticing the good, listening to understand, or
acknowledging the little things, people will remember the experience of the
relationship long after they forget what was said. – JK, JR & NGR

PCM NUGGET
Good process is like money in the bank. People often ask us; “How exactly do
you facilitate trust, enthusiasm, and participation?” The answer is: match
perceptions, close channels, and offer psychological needs. As simple as
this sounds, it is profoundly effective at inviting people to feel heard,
valued, and invested – regardless of the content of the conversation. And,
it takes practice to get better. Every time you match a perception, close a
channel, or offer a psychological need, you are making a deposit in that
relationship. Trust is something that is built one interaction at a time.
-NGR

IN THE NEWS
An article by our dear friend, Sylvia Dresser, was recently published on the
ASAE & Association for Leadership website. This article is about the
success she experienced with a small staff using the Process Communication
Model (PCM) titled, “The Right Communication Tool,” we think you’ll enjoy
it. -MLE

WHERE WE’LL BE
We hope to see you at the Rolling Hills Country Club in Wichita on June 7th
for the annual Wichita Chamber Golf Classic. We’ll have a refreshment
tent by the clubhouse, and rumor has it that Hot Wings may be available.
Some of us are also hoping that Process Man will surprise the golfers with a
guest appearance!

We hope to see you at one of our open enrollment seminars in Illinois and/or
Michigan this summer! See “Upcoming Events” for more information. -MLE

UPCOMING EVENTS
PCM® Core Competency Training June 14–16
Advanced PCM® Conflict Resolution Seminar June 17–18

Go deep, get more practice, and learn advanced concepts for leading
through conflict. Discover how a person’s sentence structure can give you
clues into how they live their life and make decisions. Learn the core
issues that can keep each personality type in distress. This, and more, in
our 2-day Advanced PCM Conflict Resolution Course.

We are very excited to announce two new locations for your convenience!
In Frankenmuth, Michigan:
Process Facilitation Seminar June 9 – 11
Advanced PCM® Conflict Resolution Seminar August 11 – 12

A special thank you to Tracy Weber and her staff at Kaleidoscope
Learning Center for making this possible!

In Lincolnshire, Illionois (the greater Chigago area):
Process Facilitation Seminar July 19 – 21

A special thank you to Sylvia Dresser, owner of Third Season Consulting for
making this possible!

HOT WING UPDATE

Nate enjoyed Hot Wings at the Green Mill, in Wichita, KS. Their tower of power wing stack delivered substance and style. Three floors, three
flavors, one delicious experience. The wings were meaty and we enjoyed the unique sauces, although we had to ask for additional sauce to get the full
experience. I give these a four out of five.

We’re always looking for excellent Hot Wings, send us a picture and review
of your favorite!

CONNECT WITH US
Follow us on Twitter and Facebook – then, keep an eye out for periodic
limited time opportunities to SAVE BIG on our seminars and services! We’ll
also be incorporating Process Man into our promotions – ready to have some
fun?
Jamie www.linkedin.com/in/jamieremsberg
Jeff www.linkedin.com/in/jeffreylgking
Nate www.linkedin.com/in/nateregier
Facebook.com/home.php?#/pages/Newton-KS/Next-Element/90015689726
Twitter@nextelementks

http://next-element.com/blog

PCM NUGGET
There are always great conversations in our Three-day Core Competencies and Advanced PCM training around phasing.  One question that comes up is, “can I experience a phase to my next floor without going through the pro-longed distress behavior?”  To answer this, I will share from The Process Therapy Model book by Taibi Kahler.  Three out of every 100 people who have phased consistently gave a couple of reasons: 1) a spiritual/religious experience occurred; or 2) there was a significant influx of money into the person’s life.  Another small percentage of phased individuals who did not experience pro-longed distress reported that their phase was caused by a near-death experience. -JR

NE CORNER
Nate tells it like it is! The attached article reviews Nate’s recent presentation, “The Socially Intelligent Leader,” for the Cessna Management Association.  Click here for a list of Next Element keynotes and let us help you with your employee education and training needs.

“Never let the fear of striking out get in your way.”
- George Herman “Babe” Ruth

BOOK RECOMMENDATION
“Switch, When Change is Hard,” by Chip and Dan Heath.  This is a great book!!  It has great stories all of which are applicable and relevant.  It has a message on how to effect change in all aspects of your life.  The theme of the book is that we are part ELEPHANT and part RIDER.  The elephant part is the part of us that is emotional and instinctive.  The rider part is the part that thinks long term and plans.  The book illustrates how you can get the ELEPHANT and RIDER in concert for yourself and your community.  It also has great case studies that demonstrate the power one has when their ELEPHANT and RIDER are in concert.   Also I am blogging each week on a chapter, working my way through the entire book.  Look for my blogs on our website, Linkedin and Twitter. -JK

UPCOMING EVENTS
PCM® Trainer Certification – April 26 – 30, 2010
PCM® Core Competency Training – June 14 – 16, 2010
Advanced PCM® Conflict Resolution Seminar – June 17 – 18, 2010

WHITE PAPER
Do you look for the bright spot or the dim spot?  Check out the Bright Spot Blog.  I would love to hear your thoughts or opinions!! -JK

HOT WING UPDATE

Jeff King’s family enjoying Hot Wings while on a recent ski trip to Colorado.  Seated in the upper left is Jeff’s wife Rebecca, daughter Maggie, sons Derrien (wing-in-mouth), and Harper.

“i give these wings a 5, the highest rating we have.  This exceptional rating may have been influenced by great company (my family) and the location – Crested Butte, Colorado.  Even so, these wings were tasty, spicy and cooked to perfection.  I highly recommend the Brick Oven to any visitor to the Crested Butte area.” -JK

CONNECT WITH US…
www.linkedin.com/in/jamieremsberg
www.linkedin.com/in/jeffreylgking
www.linkedin.com/in/nateregier
FaceBook http://www.facebook.com/home.php?#/pages/Newton-KS/Next-Element/90015689726
Twitter@nextelementks
Next Element blog http://next-element.com/blog

“This class (PCM Core Competency Training) would be beneficial for any
company. Educators would be so much more empowered by it. It should be a
pre-requisite for all teaching licenses and certificates!”
- Destiny LaBonte, Senior Buyer, Kasa Fab, Salina, KS

NE CORNER
Communication training builds a competitive advantage. Engaging your
employees during a recession and making them part of the solution can be a
measurable, competitive advantage, now, and when things turn around. Read
our most recent blog post and comment if you’d like.  – NGR

NE-OS RESEARCH UPDATE
Thank you to all the organizations and individuals who have joined us as
research partners in the validation of the NE-OS.  We have been
overwhelmed by the support and enthusiasm.  Tracking program outcomes is
vital to business success and we are eagerly anticipating the launch of our
final product this summer.  Stay tuned for updates.  – NGR

PCM NUGGET
Do you want a competitive advantage?
Win a 15% discount off any NE seminar!

From a PCM perspective meeting psychological needs and staying in channel
gives you the ability to communicate, hence a competitive edge. Only about
10% of most interactions qualify as effective communication. In most
processes and systems, we would never tolerate 90% inefficiency! What type
of competitive edge would you have if you stayed in channel and met
psychological needs 20% of the time, or even 30% of the time?  Not only
would that give you an edge, it would save time, money and resources.  And
the best part, when you go home at the end of the day, you would still have
energy left!

Here is a quiz.  Identify which personality type would prefer each of the
following PSYCHOLOGICAL NEED’s.  Be the first one to e-mail
Michele@next-element.com with the answers and get 15% off any 2010 NE
seminar (excluding PCM Trainer Certification), or personal coaching.

1. Work in your office by yourself today from 1 to 5 and complete those
reports.
2. It is so nice to see you today.
3. If you get that project done, go home early.
4. Dude, you da man!
5. I really value your commitment to this organization.
6. Your hard work is noticed and appreciated.

PEOPLE WE RECOMMEND
While working in Michigan last month, we were privileged to be led through a
great team-building experience by Tracy Weber, an equine assisted learning
(ELA) facilitator and owner of Kaleidoscope Learning Circle.  Challenging
our stereotypes and guiding us into new territory with each other, the
experience with Tracy, her team, and her horses, was a powerful learning and
growth journey for us.  We would encourage any team to try it.  Tracy and
her team are passionate, committed, insightful, and supremely competent in
their work. Thank you KLC team!

UPCOMING EVENTS
How did Jeff reduce couples counseling from 18 months to 6 sessions
while improving success? Take advantage of this one-day seminar to learn and
apply these strategies to your relationship: Relate to Your Mate Seminar
– April 17, 2010

PCM® Trainer Certification – April 26 – 30, 2010

Leadership Communication Seminar – May 11, 2010

Process Parenting Seminar – June 12, 2010

PCM® Core Competency Training – June 14 – 16, 2010

Advanced PCM® Conflict Resolution Seminar – June 17 – 18, 2010

NEXT-ELEMENT.COM
We’ve recently updated our website. We invite you to visit, look around,
listen to the narrated slide show on our homepage. Also, we’ve added a page on our About tab about our philosophy.  If you have been a client of ours, we invite you to
comment on this philosophy.  Have we lived up to our promise?

WHERE WE’LL BE
The 2010 Process Communication in Education Conference will be held August
8-10, 2010 on the campus of Central Michigan University in Mount Pleasant,
Michigan.  We’ll provide more information as it becomes available.  If you’re
interested in presenting, let us know!

BOOK RECOMMENDATION
I am reading “Switch, How to Change When Change is Hard,” by Chip & Dan
Heath.  I will be reviewing this book in April. I will also be posting a
blog on each chapter, so check our website blog often!  I have read the
first chapter, it’s great and a blog post is soon to come! -JK

HOT WING UPDATE
Amber Burkhardt-Sidebottom, from Kaleidescope Learning Center, joined Jamie
and Michele to show their approval of the delicious wings at the
Frankenmuth Brewery, Frankenmuth, MI.  We rated them a solid 4.

(Send us your review’s and pix!  Refer to our
rating scale on our website resources page.)

CONNECT WITH US
FOLLOW US on Twitter and Facebook – then, keep an eye out for periodic
limited time opportunities to SAVE BIG on our seminars and services! We’ll
also be incorporating Process Man into our promotions – ready to have some
fun?
Jamie www.linkedin.com/in/jamieremsberg
Jeff  www.linkedin.com/in/jeffreylgking
Nate  www.linkedin.com/in/nateregier
Facebook
Twitter