ACCT Minneapolis
Posted on by MicheleEdigerShout-out to our ACCT friends, and a few fun photos from Minneapolis.
Posted in News | Tagged Effective Relationships | Leave a commentCategory Archives: News
News
Manufacturing Company Improves Communication, Saves Money with Leadership Development
Posted on by adminFrom its very first engagement with Next Element, Dan Stutterheim, president of Kasa Companies, says his business has become better and stronger.
Posted in News | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Employee Engagement, Employee Motivation, Leadership, Process Communication Model | Leave a commentPCM Seminars added to our Spring schedule
Posted on by MicheleEdigerDue to demand, we have added a couple of PCM Seminars to our Spring schedule. If you know of anyone that may be interested in either of these, we would very much appreciate you spreading the word. Thank you, and happy process communicating! PCM® Trainer Certification** – March 7 – 10, Newton KS (8am – [...]
Posted in News | Tagged Communication Skills, Process Communication Model | Leave a commentPCM – a Powerful Tool for eLoyalty
Posted on by MicheleEdigereLoyalty, a company that builds tools and services for call centers, has created a system that compiles personality profiles of each individual caller and matches them with a customer service representative who works best with that personality type. The system is based on a methodology NASA used to weed out astronaut candidates and that Bill [...]
Posted in News, Process Communication Model | Tagged Communication Skills, Conflict Resolution, Emotional Intelligence, Process Communication Model, Professional Development Services | Leave a commentHealthy Client Relationships
Posted on by MicheleEdigerDo your clients hold you hostage with unreasonable requests, impossible time frames, and moving targets? Do you ever feel like no matter what you do, it’s never enough? Competing in a “customer comes first” environment can take its toll on even the best-intentioned company. What’s the solution? Read Nate’s recently published Wichita Eagle article: http://www.kansas.com/2010/12/02/1614623/healthy-client-relationships-are.html#ixzz17406BNQy
Posted in News | Tagged Effective Relationships | Leave a commentStressed on the Job?
Posted on by MicheleEdiger“Workplace stress is way up these days, say local counselors and human resources consultants, as companies continue to operate with reduced work forces.” We invite you to read this article by Dan Voorhis, Wichita Eagle business writer. One of his expert sources for this article was NE partner, Nate Regier. Read more: http://www.kansas.com/2010/11/21/1597989/stressed-on-the-job.html#ixzz16DIXfLQv
Posted in News | Tagged Employee Complaints, Employee Engagement, Employee Motivation, Trust In the Workplace | Leave a commentBuilding a Sustainable Culture of Leadership
Posted on by MicheleEdigerWant to know more about Next Element’s philosophy of creating a sustainable culture of leadership? Read our latest post.
Posted in News | Tagged Leadership | Comments OffA book review of "DELIVERING Happiness…"
Posted on by MicheleEdigerI found this book to stand head and shoulders above the crowd, punctuating how to grow really happy customers.
Posted in News | Tagged Employee Engagement, Employee Motivation, Trust In the Workplace | Leave a commentThe Right Communication Tool
Posted on by NateCommunication takes on even greater importance in a small-staff association. Here’s how one organization found a process that works for them.
Posted in News | Tagged Communication Skills, Leadership, Process Communication Model | Leave a commentNate Tells It Like It Is!
Posted on by MicheleEdigerA link to a recent Cessna Management Association newsletter reviewing a presentation Nate Regier provided for their March lunch meeting in Wichita.
Posted in News | Tagged Communication Skills, Employee Engagement, Employee Motivation, Leadership | Comments Off