This picture was taken during a monthly team meeting of Justapaz, which is the Christian Center for Peace and Nonviolent Action in Bogotá, Colombia. I am a member of the team as a part of my international service assignment with Mennonite Central Committee (MCC)
Since 2006, the hospital has worked with the partners of Next Element, a leadership and communication consulting company, to enhance and ensure its staff can talk to each other and thereby provide the best possible care for its patients.
Monte Cross submitted a photo of his daughter McKinley for our February E-News Hot Wing Update. Read this post about a little girl with PKU celebrating a good doctor’s report with a visit to Buffalo Wild Wings!
Due to demand, we have added a couple of PCM Seminars to our Spring schedule. If you know of anyone that may be interested in either of these, we would very much appreciate you spreading the word. Thank you, and happy process communicating! PCM® Trainer Certification** – March 7 – 10, Newton KS (8am – [...]
eLoyalty, a company that builds tools and services for call centers, has created a system that compiles personality profiles of each individual caller and matches them with a customer service representative who works best with that personality type. The system is based on a methodology NASA used to weed out astronaut candidates and that Bill [...]
Do your clients hold you hostage with unreasonable requests, impossible time frames, and moving targets? Do you ever feel like no matter what you do, it’s never enough? Competing in a “customer comes first” environment can take its toll on even the best-intentioned company. What’s the solution? Read Nate’s recently published Wichita Eagle article: http://www.kansas.com/2010/12/02/1614623/healthy-client-relationships-are.html#ixzz17406BNQy
“Workplace stress is way up these days, say local counselors and human resources consultants, as companies continue to operate with reduced work forces.” We invite you to read this article by Dan Voorhis, Wichita Eagle business writer. One of his expert sources for this article was NE partner, Nate Regier. Read more: http://www.kansas.com/2010/11/21/1597989/stressed-on-the-job.html#ixzz16DIXfLQv