Generation Y is connected across time and space and can participate in virtual realities that their parents and grandparents could barely imagine. What’s going on in their heads? What do they want? How are they motivated?
We deal with other people’s conflict every day. We believe that conflict is not inherently a bad thing, even though it’s gotten a bad rap in most companies. We respect conflict so much that we intentionally cause it on our team for the sake of positive growth and creativity. The key to success = having [...]
We are delighted to announce that Rosemarie Christofolo and Pat Torrey have successfully completed certification to become Process Communication Model trainers. Visit Pat’s website to learn more about his amazing adventures! Visit Rosemarie’s website to learn about the wonderful work her Beth Schermer are doing with business consulting and leadership development. Learn more about PCM. [...]
Understanding the personality structure of the Veteran generation can give insights into how they function and how we can maximize their contribution in a multi-generational workplace.
If a generation had a personality, what would it be? In this series we propose PCM personality structure for Veterans, Boomers, Gen X, and Gen Y with strategies for engagement, motivation, and leadership.
The Process Communication Model® (PCM) offers an effective process to increase communication. It is designed to “promote understanding, recognition, prediction, and action.” When listeners are able to predict what the speaker will say next, the greatest level of brain coupling and comprehension occurs. Speakers and organization leaders can use PCM to increase the probabilities of coupling – of clicking and being in sync with their listeners.
