What do you do when somebody keeps telling you, “You should ______.” ? Say, “Thank you for your opinion.” This person has an opinion about your life, and world, and truly believes that he knows what is best for you.
Posted in Blog | Tagged Communication Skills, Effective Relationships, Social Intelligence, soft-skills | 1 CommentI recently read an article in the March 2012 issue of Hemispheres Inflight Magazine, “Who Wants to Be a Manager?” They reported on a study by OfficeTeam that discovered 76 percent of workers had “no interest” in gaining their manager’s position. The article goes on to report about the accounting firm, Deloitte LLP who implemented [...]
Posted in Blog | Tagged Change Management, Effective Relationships, Employee Engagement, Employee Motivation, Leadership | 2 CommentsKeep it short! End of blog post. I thought about doing that and… that would not be very effective. (Click here to learn some tips for effectiveness) On a serious note, if you are not getting responses to your e-mails you may want to review how you are sending out your content. Also ask yourself, [...]
Posted in Blog | Tagged Communication Skills, Effective Relationships, Employee Engagement, Leadership | 1 CommentIf someone in your place of business came up to you in person and asked you a question, would you respond with an answer? Yes, of course you would. So, why do you not answer all of your e-mails?
Posted in Blog | Tagged Communication Skills, Effective Relationships, Employee Complaints, Employee Engagement | 1 CommentA new study in the “Cyberpsychology, Behavior and Social Networking” journal, reports that Facebook elevates mood. What does this mean for business? How should employees engage with Social Networking Sites (SNS) on the job? Or should they at all? Another, question may be, can employers control it?
Posted in Blog | Tagged Employee Engagement, Employee Motivation, Leadership, Trust In the Workplace | Leave a commentHere is an example of pure brilliance, and I witnessed it first hand. Dreamer child’s mother calls and informs teacher, “I.K.” that her child is in severe distress and on her way to school. I.K. has a group hike scheduled for the entire class first thing in the morning. Dreamer child arrives at school at [...]
Posted in Blog | Tagged Communication Skills, Facilitation Skills, Leadership, Motivating Youth, Process Communication Model, School Behavior Problems, soft-skills, student engagement | Leave a commentThis past week we attended the International Association for Challenge Course Technology (ACCT) conference. This is a conference for individuals and organizations who build, manage, train, and work as facilitators in the challenge (ropes) course and zip line industries. These conferences have averaged between 400 and 600 attendees each year. This year they had 960 [...]
Posted in Blog | Tagged Facilitation Skills | Leave a commentWe talk a lot about “own your potency” at Next Element. If you are familiar with the 10 permissions that we teach, that were developed by Dr. Eric Berne, then you may be familiar with this concept. Potency is defined as: efficacy; effectiveness; and strengths. There are a number of things that our parents told us [...]
Posted in White Papers | Tagged Leadership, Life Balance, Managing Conflict, Personality, Self Efficacy | 4 CommentsExamples of how a group of European PCM Trainers are living PCM daily in the workplace.
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Employee Motivation, Process Communication Model, Trust In the Workplace | Leave a commentToo often as supervisors, peers, managers and leaders we allow the “small stuff” go unaddressed until there becomes a negative situation that is obvious to everyone. Then, and only then, we are moved to act.
Posted in Blog | Tagged Communication Skills, Conflict Resolution, Effective Relationships, Emotional Intelligence, Employee Engagement, Employee Motivation, Leadership, soft-skills | 4 Comments