2010 June E-News
2010 June Issue, “Celebrating Relationships!”
“I’m betting staff surveys at your credit union generally have ‘communications’ as one of the top improvement areas desired. At HCU, we discovered the Process Communication Model (PCM) as a tool to make improvements in the way communication happens at our credit union. Turned out, PCM is much more than just another ‘communication thing.’ It is a way of interacting that yields what we all want…better results, greater efficiencies, more fun, and yes, improved communication. Having personally received PCM training from Next Element, I can highly recommend you spend some time visiting with them to learn how PCM can energize both you and your credit union.” – Garth Strand, President, Hutchinson Credit Union
PCM NUGGET
“I told my Dreamer (son, daughter, spouse, employee) what to do and they didn’t respond. The directive channel doesn’t work.” We often get a version of this question after people begin applying PCM concepts in their lives. Here are some tips for problem-solving this scenario.
1) Are you really dealing with a Dreamer phase person? Evaluate using other PCM tools to refine your hypothesis.
2) Do you deliver the command without guilt or attack, clear of emotion, and without hedging or “softening” it beyond recognition? Otherwise you may be in distress. Remember that it’s usually harder for us to open the Directive Channel than it is for the Dreamer to receive it.
3) Is the command discrete enough? Remember, offer no more that 3 directives in a row – and number 3 will be the instruction to return to you for the next directive! -NGR
NEW ADVENTURE COURSE
We are so excited! Our collaboration with Bethel College to build the Discovery Adventure Course, and the training of facilitators is complete! We are now booking groups on the course. Read this Bethel College news release about the final preparations.
Lisa Antonowich, a teacher with Newton USD 373 Schools, and a Discovery Adventure Course facilitator, experiences being a participant on the Course.
NE CORNER
Sandy Gieber, Six Sigma Master Black Belt Trainer with Cessna, and the first PCM Trainer certified by Next Element, is busy kickin-it PCM style at Cessna. If you’d like to read what Sandy is up to click on “Cessnan Newsletter” at the bottom of her page and see page 2!
Dan Stutterheim, President of KASA Companies, with Nate on top of the Newton Train Station. Dan is the newest PCM Trainer certified by Next Element. Read our latest news post, learn why Dan believes this was an important next step for him and KASA.
Heather Denker and Molly Edwards, Wichita Chamber of Commerce, take a break for a photo op with Nate.
Next Element had a great time sponsoring a refreshment tent at the Wichita Chamber’s annual Golf Classic this Monday. Although the golfers had to contend with a little rain, the weather was perfect. And of course, NE had fun supplying the golfers with Hot Wings!
Molly agreed the Wings were great!
Nate and Jeff are headed to Muse Elementary this week to provide a Process Facilitation Seminar for their staff. This is a part of our joint 2-year training and research project. We are always inspired by this group – their passion, vision and dedication is contagious!
UPCOMING EVENTS
PCM® Core Competency Training – June 14 – 16, in Newton, KS
Advanced PCM® Conflict Resolution Seminar – June 17 – 18, in Newton, KS
Process Facilitation Seminar – July 7 – 9, in Frankenmuth, MI
Process Facilitation Seminar – July 19 – 21, in Lincolnshire, IL (Greater Chicago area)
Advanced PCM® Conflict Resolution Seminar – August 11 – 12, in Frankenmuth, MI
The PCM in Education Summit scheduled for this summer, and the PCM International Congress scheduled for summer 2011 have both been postponed. Keep your eye here for updates!
BLOG POST
Jeff’s blog post for Switch, How to Change When Change is Hard, by Chip & Dan Heath, Chapter 5 is “See-Feel-Change.” For real change to happen, people have to experience it, not just have information about it. Read on…
HOT WING UPDATE
“If you are looking for the best wings on the planet, try the “Thirsty Turtle” in Jupiter Florida. We lived in Jupiter for 4 years, and were frequent patrons of the Turtle.” David Busatti, Chief Financial Officer, Promise Regional Medical Center – Hutchinson
CONNECT WITH US…
Jamie www.linkedin.com/in/jamieremsberg
Jeff www.linkedin.com/in/jeffreylgking
Nate www.linkedin.com/in/nateregier
FaceBook http://www.facebook.com/home.php?#/pages/Newton-KS/Next-Element/90015689726
Twitter@nextelementks
Next Element blog http://next-element.com/blog
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